Resources
We’re here to help people experiencing homelessness get a permanent home. We know that the journey to finding and keeping a safe, affordable place to live is challenging. People need support with many things, from moving furniture or filling out tax forms to finding mental health and substance use services.
We’ve created programs to meet many of these needs, but we’re just one organization. Where we don’t have a specific service, we’ve partnered with some excellent organizations in the city so that everyone gets the help they need. How can we support you today?
I need help with…
Finding housing
If you or someone you know is an adult experiencing homelessness and needs a permanent or affordable home, you can apply to the Social Housing Registry of Ottawa.
SOCIAL HOUSING REGISTRY OF OTTAWA
If you’re a newcomer looking for help with housing, here are some helpful resources:
GOVERNMENT OF CANADA – IMMIGRATION AND CITIZENSHIP
Finding a shelter
If you need an emergency place to stay, these shelters are located in Ottawa:
For support with immediate shelter needs, call 3-1-1.
Getting food
If you live in one of our Supportive Housing buildings, we have staff and peers who can help you find food.
If you’re a tenant of Ottawa Community Housing, there are Resource Centres which can assist with finding food, as well as Peer Assisted Community Engagement (PACE) programs to help you find food and learn cooking skills.
There are also many community food programs in the city. Check out Ottawa Food Bank to find one in your neighbourhood.
Mental health support
If you’re a tenant of Supportive Housing, staff are on site to help you get the mental health support you need.
If you live in an Ottawa Community Housing building, our Resource Centres have team members who can help you find mental health services.
Contact the Ottawa Distress Line for immediate support and referral to services.
Substance use support
Safer Supply Ottawa runs several clinics in the city to help people who use substances to achieve medical, personal, and social stability. We have a Safer Supply Ottawa team who provides crisis intervention and housing supports to patients at three of these clinics.
SAFER SUPPLY OTTAWA
Finding work
We know that having a regular income is key to keeping your home. The staff at our Supportive Housing sites and the team at our Resource Centres can help you look for work.
You can also get in touch with Causeway, a not-for-profit agency that helps people with mental illness and other challenges find meaningful work.
Managing hoarding behaviour
If you or someone you know is at risk of being evicted because of hoarding behaviour, our Hoarding Assistance Team (HAT) can help.
Getting connected with my community
Our Peer Assisted Community Engagement (PACE) team runs community programming at six Ottawa Community Housing buildings and will help connect you with programming and events near you.
More Resources
Alliance to End Homelessness Ottawa
Supportive Housing Network of Ottawa
Ottawa Social Housing Network
Ontario Non-Profit Housing Association
Homeless Hub
SAR - Service Access to Recovery through Montfort
Solving homelessness is about more than finding housing.
Donate Money
Give the gift of home with a regular or one-off donation
Donate Items
Make someone’s day by donating your new or gently used items
Fundraise
Host an event to raise awareness and funds so we can see an end to homelessness
Volunteer
Use your skills and time to make a difference in someone’s life
